Comfort, Compassion
& Caregiving
Arts & Crafts, Pet Therapy, Games and more!
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About us

Always Best Senior Care Services provides quality, reliable and affordable caregiving solutions to seniors (ages 55 and up) in Bermuda. Unfortunately, we live in world where seniors are often abused and some caregivers can not be trusted. This is why Always Best Senior Care Services was formed, so that Bermuda can be assured that senior’s have access to the best care always. Always Best Senior Care Services prides ourselves on our reputation, experience and passion for continued education and advancement. Not only do we specialize in seniors caregiving, but with our mobile services also provide concierge services for them, from recreational activities to keep them healthy, leisure and fun activities to grocery visits to cook and feed them. We are your senior care one-stop-shop because our seniors deserve the best.

Recreational therapy and caregiving are our primary services. We specialize in dementia, wheelchair bound, bedridden, and independent living clients. We are also able to provide care to special needs clients, whether they are adults or seniors. We are your total senior care providers offering services to get seniors to their doctor’s appointments, create leisure activities, home cleaning, grocery store shopping, meal preparation and feeding. We believe that an active lifestyle is ideal for our clients, so we are also able to plan and schedule events for our clients. Stay tuned as we expand our services to include group transportation for activities and events.

The Founder, Owner & Chief Operator
Zakiya Francis-Jones is registered under the Bermuda Health Council as a caregiver and has been in the industry working with seniors for over 5 years. She has worked in homecare with Westmeath Residential Nursing Home as the Activity Assistant Coordinator and she organized and planned events and created games for at least 40 residents daily. She prides herself on being creative, innovative and up to date in her craft by using her resources, like the internet to research ideal games and activities for her residents. She is CPR, AED (cardiac arrest medical device) & First Aid Certified.

Zakiya is a certified Activity Specialist which she received from The Bermuda College. At the College she also learned to specialize in dementia patients. Zakiya also volunteered at Packwood Home in Somerset and at K.E.M.H. helping to coordinate activities along side Activities Manager & Coordinator Capri Smith whom also was her Professor at the Bermuda College. She also has her certification in Business Administration and Secretarial Procedures. She has completed and obtained her Associates Degree in Healthcare Administration and also obtaining her Nursing Assistant qualification at Bermuda College and also furthering her education in Business Management. She plans to enroll in other educational degrees, certifications and training ongoing as she believes in continued education to best serve her clients.

Her Story- A Dream Come True
After being made redundant, the Covid-19 pandemic, and my pregnancy, I still was out applying and looking employment to have a steady income and nobody took me on. So I needed to earn a living doing something I loved to do, was great at, and something was needed in Bermuda. 3 months after my daughter Musiq was born I brought my business to light. So with these lemons, I made lemonade, it was my mission to finally start my business with all the passion and experience I have in healthcare. I vowed to always be the best boss and treat people with respect. This is how Always Best Senior Care Services was birthed. Finally, a senior caregiving business that not only specializes in providing activities on-the-go but which also focuses on helping dementia and special needs clients live a happier life. I appreciate my staff and am looking to continue to expand my business for the betterment of Bermuda’s seniors and my family. I have always had a vision to continue working with seniors by starting my own senior care business and senior’s activity center so stay tuned.

I want to be able to help young black Bermudians especially get to where they need to be. I am offering training for those looking to get in the healthcare Caregiving business.

I am definitely blessed and would like to say thank everyone for their support during my journey.
Many blessings to everyone!
Zakiya Francis- Jones

who we serve


Caring for a person with Alzheimer’s or dementia is essential, and we have right skills and resources to help.


If you are dependent on a wheelchair, let us help with your daily mobility and recreation.


Hire us if you are permanently bedridden and need complete aid for everything.


Available if you live alone and just want a companion, pet therapy, activities, a shopping buddy or transportation.


We provide dependable, one-on-one care for adults and seniors with special needs.

Our services


Caregiving is a labor of love! Our goal is improving the quality of life for my clients through caregiving for adults ages 55 and up. It’s my job to make your life a little easier. We specialize in dementia, wheelchair bound, bedridden, and independent living clients. We can administer medication, change dressings, We are kind, compassionate, and qualified caregivers available for a few hours, 24-7, or evening stay over shifts. Our Caregivers are ready to help.

Recreational therapy (Including Pet Therapy)

We are your activity specialists! Recreational therapy can contribute to your senior loved one’s overall health and happiness. Our programs can improve their quality of life on a physical, emotional and social level. Let’s be sure our seniors and individuals with special needs engage in recreational activities. These activities can include arts and crafts, music, dance, games, community outings and yes even Pet therapy.

Grocery Shopping, Meal Prep & Feeding

Meal preparation is important to help aging seniors maintain a healthy lifestyle. Our caregivers can help plan and create delicious meals that match specific dietary needs and food preferences . We can also go grocery shopping for our clients, and if they want us to cook or if they want to cook themselves, it’s their call.


Contact Us for reliable senior transportation services. Need help running errands, trips to the grocery/drug store, to appointments, events and activities, to church or visit loved ones? Let’s help get our seniors out of the house to preserve their independence.


Hosting Events, Planning Leisure activities and events

We find joy in ensuring a holistic caregiving experience for our clients. A big part of this will be planning special events for our seniors and friends/family to stay active and have a pleasant social life. Whether events are in the park, at the beach, outdoors or at a facility, check with us to see what’s on the calendar.

Heavy Duty Home Cleaning and Laundry

We provide full, heavy duty housekeeping services as part of our overall in-home care to clean and organize the homes of seniors. Our caregivers will do home cleaning and can offer laundry services to our clients. We are committed to maintaining a safe and clean home for our clients.



HOW can we help you?

Care for Myself or a Loved one
Schedule a Job interview
or Volunteer
Referral Partner
My Organization / Clients need your services
Submit a Review
or Send a Feedback

    get in touch

    Contact us using the submission form below for a caregiving quote, if you are looking for employment with us, want to volunteer, or if your organization would like to partner with us or hire us. You can also submit a review of our services.

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